Derbyshire based customised wooden plaques and shelving - nationwide delivery available

Frequently Asked Questions

What is your turnaround time?

Our Pre-designed plaques take 2-4 working days & Custom plaques take 3-5 working days.

If you need your plaque sooner, please don't hestitate to contact us and we can work something out for you.

What postage and packaging is available?

We post anywhere in the UK!
Our plaques are posted SECOND CLASS SIGNED FOR.
If you want First Class instead, please drop us an email.

We always use recorded delivery where possible to ensure items are delivered correctly with minimal fuss.

I'm local, can I collect my order?

Absolutely, if that's what you prefer to save on the postage costs then collection is always an option.

We can accept cash if collecting your order rather than going through the online payment process, but please contact us first.

What are the payment options?

We use PayPal as it is much easier for the customer.

If you're collecting your order in person then we can accept cash rather than going through the online payment process, but please contact us first.

How can I cancel my order?

As items are usually dispatched pretty promptly. After the plaque has been created, cancellations can't be made so please contact us ASAP in order to stop the process.

Any payments will be then refunded back in to your account(s).

How quick will I receive my order?

Depending on what items you have ordered, we usually aim to have the delivered to you within 3-5 working days.

Are all your plaques handmade?

100%! We always hand make all of our plaques from scratch, so you will always recieve a unique piece.

Do you have any social media accounts?

Of course. We post often and sometimes, our new and limited products are online over there before being uploaded to the website. All of our links are below.

How do I hang my plaque?

We do include string with every plaque that you can use for hanging. Unfortunately, we don't include any fixings in order to hang your plaque on the wall.

How do I take care of my plaque?

We apply a varnish coating to your plaque, resulting in a longer life span. In order to keep your plaque looking great though, we do recommend you keeping it out of tough elements like the rain and direct sunlight. To remove dust use a clean, dry cloth or feather duster, we don't recommend that you use a damp cloth or any cleaning products.